Digitalisation & Innovation, SI World 1/2023
Doppelmayr: Digital sunrise with Clair
A resort consists of many different infrastructure elements, from cable cars through snow makers and equipment to piste preparation and buildings. At present, their operations, maintenance and servicing are generally organised independently of one another. The downside: high expenditure.
Moreover, it is often difficult to keep track of everything. Optimisation of the information flow and activities is becoming increasingly critical, in order to ensure that things run smoothly for all staff across the entire resort – as the tasks are becoming more and more extensive. In one interface, clair brings together the activities – which were previously organised independently – and information from all systems.
This is a web-based application that is open for all facilities and systems, completely independently of the manufacturer. One equally helpful feature for office work is the digital operating manual from DOPPELMAYR, which integrated into the software.
Simple and clear
the clair interface facilitates intuitive use of the software.
Templates for easy working
Clair provides operators with task templates for operating manuals, which can be used for checks or inspections. In addition, these are also very easy to adapt to the individual requirements.
Managing responsibilities
As well as the templates, the web application allows the management of responsibilities. The user can enter and configure various roles, e.g. machine operator, station staff or operations manager. If desired, recurring activities or duties can be stored as favourites.
Rapid recording of events
One advantage of the technology is also the rapid recording of unexpected events in the system. In the case of operational interruptions, material transport, special trips or changes in travel speed, clair guarantees comprehensive recording. Archiving in the system takes place here automatically and centrally in the repository.
SAŠA MARETIC
SAŠA MARETIC
Product Manager of clair
Product Manager of clair
“Clair is a versatile tool that assists resort operators with their everyday tasks and helps with documentation in the company. At international specialist trade fair Interalpin we will be presenting new features of our software, which make the cloud-based service even more attractive.”
Central and transparent
For each task entered, a history is automatically created in the software. As a result, the processes in operation are transparent to see. In turn, this contributes to the safety of the cable car.
All data entered are centrally retrievable and can be found and traced by everyone. This additionally prevents data loss as a result of human error.
Signing with one click
As well as recording and managing responsibilities, clair also has a digital signature. This can be used to sign important documents quickly and easily, which in turn saves paper and time.
“The modular structure of clair makes it possible to respond to the needs of our customers and to offer a product that is optimally tailored to the user,” says Saša Maretic, Product Manager of clair.
The legal conditions for the cable car installation digital operating diary are already guaranteed in some countries. Other countries are expected to follow.
